What should I do before I light my candle?

Before lighting your candle, ensure it's placed on a flat, heat-resistant surface away from flammable materials. Always keep your candle within sight while burning and never leave it unattended. Keep it away from drafts, pets, and children for safety.

How do I prepare the wick before lighting?

Trim the wick to approximately 1/4 inch before each burn. This helps prevent excessive smoking, ensures a clean burn, and prolongs the life of your candle.

How long should I burn my candle each time?

For the best results, burn your candle for at least 2-4 hours at a time. This allows the wax to melt evenly to the edges, creating a full melt pool and preventing tunneling.

When should I remove the crystals from my candle?

Remove the crystals when the melt pool is about 1/4 inch deep, before they sink too deep into the wax. This prevents potential damage to the wick and maintains a clean burn. Use a metal spoon or tongs to carefully remove the crystals, and place them on a heat-resistant surface to cool.

What should I do if my candle starts to smoke?

If your candle starts to smoke, extinguish it and trim the wick to 1/4 inch. This usually resolves the issue. Remember to always allow the candle to cool before trimming the wick and relighting.

How should I extinguish my candle?

To safely extinguish your candle, use a candle snuffer or gently blow it out. Avoid blowing directly onto the wax to prevent splattering. Never use water to extinguish a candle.

What should I do with the crystals after?

After removing the crystals, clean them with warm, soapy water to remove any residual wax. These crystals can then be used for meditation, setting intentions, or as decorative items.

How can I use the crystals to manifest my intentions?

Light the candle and focus on your intention while reading the label or visualizing it clearly while feeling the energy flowing into the crystal. You can carry the crystal with you, place it in a special space, or use it during meditation.

How do I cleanse and recharge the crystals?

To cleanse and recharge your crystals, place them under the light of the full moon. This natural method helps to recharge their energy. You can also use other methods like smudging with sage, burying them in soil for 24 hours, or using sound vibrations with a singing bowl.

Can I reuse the crystals in another candle?

Yes, you can reuse the crystals in another candle or in various other spiritual practices. Just ensure they are thoroughly cleaned and free of any wax residue before using them again.

Are your candles safe for pets and children?

Our candles are made with non-toxic, eco-friendly ingredients. However, it's important to always burn candles in a safe, supervised environment, keeping them out of reach of pets and children.

What should I do with the remaining wax?

Once your candle has burned down to about 1/2 inch of wax, it's time to stop using it to prevent overheating the container. You can remove the leftover wax and use it in a wax warmer or return it to Purple Hayes to be refilled for a discounted price!

Do you offer a refill service for your candles?

Yes, we do! At Purple Hayes, we're committed to sustainability. You can return your empty candle containers to us, and we'll refill them for you at a discounted price. This way, you can continue enjoying your favorite scents while reducing waste. Please contact us for more details on how to participate in our refill program!

CANDLE CARE

Always allow enough time for the wax to melt completely to the edges of the container to prevent tunneling.

Be sure to trim the wick 1/4" tall before you relight your candle to keep the wax clean and burning smoothly.

Never leave a candle unattended & keep out of reach of children. Avoid burning a candle for more than 4 hours at a time.

Any more questions?

If you have any more questions please head over to our contact page to leave us a message. We would be happy to have a chat!